An organisation is undergoing a major change to the way it does business, redesigning business processes and the use of IT within the processes. One of the suggested change approaches was TQM. In this case:

Select one:

TQM would be ideal because it allows for all employees to offer suggestions and be involved in the changing of the organisation.

TQM would be ideal because its incremental approach to organisational change means that the change process would be well managed.

TQM would not be ideal because its incremental approach would mean that change would take a large amount of time.

TQM would not be ideal because its incremental approach is suited to gradual change rather than large scale change.

Accounting systems wary according to the need of the business and industry. Which of the following statements regarding accounting systems is not true?

Select one:

Large organisations will find simple accounting system hard to satisfy their needs.

ERP systems are also suitable for small organisations.

Medium-sized organisations are better off using mid-range accounting systems.

None of the options is correc

Information Systems help integrate several functions in the organisation. Organisations will benefit most from the application of IT when:

Select one:

they use the most advanced and latest IT.

all business processes are computerised.

IT costs are brought to the minimum

the use of IT is driven by business needs and opportunities

"LikeNu Computer Store" is considering the best way to enter data about new customers that sign up as part of a new marketing campaign. Customers complete their details on a form and leave them at the store for further processing. The best method for capturing this data would be:

Select one:

scanning through barcode technology

optical mark readers.

manual keying.

scanning through image scanners.

There has been a huge growth in online transactions in the past few decades. Do electronic Accounting Information Systems pose more of a threat to customer privacy than paper-based systems?

Select one:

No because the data cannot be read by a human.

Yes because organisations always sell the data onto marketing companies.

No because there are laws that protect the privacy of customers.

Yes because organisations can collect more data about more people than ever before.

Several technologies underpin the Expenditure Cycle. Which of the following technologies can provide accurate, timely and cost-effective data sharing to the expenditure cycle?

Select one:

RFID

EDI

SCM

CRM

A company buys finished product to sell on to customers. Which of the following descriptions is the best reason to use an ERP system to support the expenditure cycle?

Select one:

Improved connections between purchasing and inventory departments.

Centralised database.

Tighter linkages between demand and supply function.

Electronic transmission of purchase orders to suppliers

A well-controlled expenditure cycle can provide a competitive advantage by providing high quality products and services. Which of the following is NOT a concern of the expenditure cycle?

Select one:

Favourable settlement terms are negotiated with the supplier.

Payments match supplier invoice, purchase order and delivery docket.

Payments are made by authorised employees

There are sufficient goods in the finished goods inventory to fulfil the customer's orde

Poor payment practices can damage cash flow and supplier relationships.

Which of the following is a vital indicator when deciding whether a payment should be made to a supplier?

Select one:

The manager's authorisation and agreement.

The receipt of a receiving report from the warehouse department.

Goods are received in sufficient quantity and good quality.

The supplier has provided the company with an invoice.

The revenue cycle consists of all events that are involved in the exchange of goods and services with customers, including the collection of payment for those goods and services. Which of the following documents is not generated in the revenue cycle?

Select one:

Sales order.

Shipping notice.

Bill of lading.

Purchase requisition

To survive and prosper an organisation must not only remain profitable, it also must be able to achieve positive cash flows. Which of the following statements regarding source documents in a revenue cycle is incorrect?

Select one:

The packing slip is generated by the shipping clerk.

The sales invoice is prepared by the billing clerk.

The remittance advice is generated by the customer.

The sales order is prepared by the salesperson.

For any business, it is critically important to consider intensity of rivalry, bargaining power of customers, threats of substitutes. Which of the following is NOT a strategy-level decision?

Select one:

Price setting.

Sales return and warranty policies.

Provision of customer credit facilities.

Selecting goods delivery method.

Revenue Cycle always aims to provide excellent customer service. The objective of the sales phase in the revenue cycle is to effectively:

Select one:

conduct sales and arrange the prompt supply of goods and services.

conduct sales.

conduct, record, and monitor sales and arrange the prompt supply of goods and services.

conduct, record, and monitor sales

Protecting the IT resources, ensuring the reliable and continuous operations and developing a disaster recovery plan are all aspects of:

Select one:

IT governance.

corporate governance.

managing risk.

IT management