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ANALYSIZE THE DATA RESULTS AND GIVE A DESCRIPTIVE STATEMENT FOR EACH QUESTION ASKED.. 1. What is your age group? ANSWER CHOICES - RESPONSES

  • ANALYSIZE THE DATA RESULTS AND GIVE A DESCRIPTIVE STATEMENT FOR EACH QUESTION ASKED..

 

1. What is your age group?

 

ANSWER CHOICES-

RESPONSES-

Under 18

0.00%

18 - 29

60.00%

30 - 44

40.00%

45 - 59

0.00%

60+

0.00%

 

 

  1. How many times a month did you visit our store?

 

ANSWER CHOICES-

RESPONSES-

About once a week

20.00%

A few times a month

50.00%

Once a month

30.00%

Few times a year

0.00%

 

 
  
  1. How much do you typically save using our shop/store's special offers?

 

ANSWER CHOICES-

RESPONSES-

A great deal

20.00%

A lot

20.00%

A moderate amount

40.00%

A little

20.00%

None at all

0.00%

 

 

  1. How convenient or inconvenient are the location of product for you to find?

 

ANSWER CHOICES-

RESPONSES-

Very convenient

20.00%

Convenient

70.00%

Neither convenient nor inconvenient

0.00%

Inconvenient

10.00%

Very inconvenient

0.00%

 

 

 

  1. What would you prefer between an online grocery shopping option or in-store shopping at this outlet?

 

ANSWER CHOICES-

RESPONSES-

Online

20.00%

In Store

80.00%

 

 

  1. Compared to similar shops/stores, how fair are our shop/store prices?

 

ANSWER CHOICES-

RESPONSES-

Extremely fair

20.00%

Very fair

40.00%

Somewhat fair

30.00%

Not very fair

10.00%

Not at all fair

0.00%

 

 

  1. How fair is the return policy of our shop/store?

 

ANSWER CHOICES-

RESPONSES-

Extremely fair

20.00%

Very fair

30.00%

Somewhat fair

40.00%

Not very fair

10.00%

Not at all fair

0.00%

 

  1. How clean is our store? 

 

ANSWER CHOICES-

RESPONSES-

Extremely clean

30.00%

Very clean

70.00%

Somewhat clean

0.00%

Not very clean

0.00%

Not at all clean

0.00%

  

 

 

  1. Overall, how would you rate the quality of your customer service experience?

 

ANSWER CHOICES-

RESPONSES-

5

40.00%

4

50.00%

3

10.00%

2

0.00%

1

0.00%

 

 

  1. How likely is it you would recommend this company to your friend or colleague?

 

ANSWER CHOICES-

RESPONSES-

Strongly recommend

30.00%

Recommend 

50.00%

Likely recommend 

20.00%

Reject

0.00%

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