Analyze a change that has occurred in your organization. Consider the following questions:

• How did the change come about?
• How did the change agent trigger the change? How was it brought forward? What was done and said? Was it implemented in a participatory or an authoritarian fashion?
• How did others in the organization react to the change? What was the nature of the resistance? How was it overcome?
• What was your initial reaction to the change? Did you support it initially, or were you won over?
• How is the change working out? Looking back, what would you have done differently if you were the change agent?