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Apples & Oranges Inc. is trying to become more efficient in shipping goods, It is experimenting with two new shipping procedure initiatives aimed at achieving

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Apples \& Oranges Inc. is trying to become more efficient in shipping goods, It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation: a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: hours from ordered to dellvered Pracedure B: hours from ordered to delivered (3) Average pounds of goods per shipmient. Procedure A: lbs. of goods per shipment Procedure B: Ibs. of goods per shipment

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