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Applicants for the Baldrige Award for total quality management must submit an application of up to 5 0 pages that details the processes and results

Applicants for the Baldrige Award for total quality management must submit an application of up to 50 pages that details the processes and results of their activities under seven major categories. Which of the following is one of those categories?
Multiple Choice
Customer and market focus
DMAIC
Control
Inspection protocols
Standardization

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