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Appreciate your help to have objectives i below action plans Key Result Area Objective Action Plans for Improvement Department in Charge Removing different factors that

Appreciate your help to have objectives i below action plans

Key Result Area

Objective

Action Plans for Improvement

Department in Charge

Removing different factors that make the employee to consider to quit his/her job

Conducting a quarterly hybrid work setup assessment to identify key areas for consideration of employee retention and attrition

HR Department

Team Leaders/Managers

BPO Employees

Having complete freedom to come and leave in the workplace as the employee choose

Develop a flexible and comprehensive hybrid work setup schedule that is based on the capacity, location or place of residence and willingness of the employees

HR Department

Team Leaders/Managers

BPO Employees

Showing trust to the employees' ability and commitment to their work and the company

Continuous providing of workload and providing daily activity log trackers to show transparency and commitment to accomplishment of daily work tasks

Team Leaders/Managers

BPO Employees

Having digital social support to improve or protect the employees' well-being and prevent them from experiencing burnout, anxiety and stress

Providing online webinars and recreational activities that teaches and promotes the importance of protection of mental health well-being and also activities that lessen stress, anxiety and burnout and allowing employees to take a breath and relax

HR Department

Team Leaders/Managers

BPO Employees

The leaders conducting impromptu check-ins or 'catch-up' with the employees

Providing the employees with survey questionnaires to be filled out regarding their view of the hybrid work setup and its impact to their work performance and satisfaction

Weekly or monthly 'catch-up' individual meetings with employees to know their difficulties and their progress in work and other external or internal factors affecting their well-being while being in a hybrid work setup

Providing survey questionnaires that provides different situations experienced by employees during hybrid work setup and will use the result to improve its implementation and impact to employee satisfaction and performance

HR Department

Team Leaders/Managers

BPO Employees

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