As a project managers, we get our work through our team and with other key stakeholders - and, need to work with these folks to ensure the work gets done. It seems to be a tricky balance for us as project managers - To apply our EI and also focus on results. Using the attached reading on the Project Manger and Likeability, what did you note for the project manager in your PMI Project of the Year? Extend this to your own project manager toolkit - what is one tip you have for this balance and what tactics can you put in place to implement it?

2. What advice can you add in the implementation of the tip? How can you use this in your own role as PM?