As a result of the pandemic the new work environment is presenting new challenges and opportunities. Stress levels are rising, and employee mental health is increasingly becoming a headache for most business leaders. New technologies are emerging, and employees are learning to collaborate using different tools.

Using information from the course discuss how managers could leverage the use of technology to embrace the performance management process during the pandemic. How could they ensure that emotional connections remain prevalent during performance discussions using technology or online platforms during the pandemic? (20 marks)