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As an information technology company, AV Corporate has difficulty managing change due to the dynamic nature of the IT industry. If you were a consultant

 EXHIBIT 7.16 Partial Organization Chart for AV Corporate CEO Office Support Groups (Admin, HR, IT and Finance Product ResearcFile Analysis Services. This team typically receives Office of the Chief Executive Officer (CEO) suspicious files from eitherEXHIBIT 7.18 Routing of Customer Support Cases Customers lechnical Support Anti Virus Operations Single Point of Contact GateWeb Analysis Services and Elvie Talavera, manager for Email Analysis Services. The following is a transcript of the meetin Joan engineer to manually create behavior descriptions of Analysis Services, the file is first downloaded then unpacked. Automa

As an information technology company, AV Corporate has difficulty managing change due to the dynamic nature of the IT industry. If you were a consultant for this company, what would you recommend?
 

Kenneth Tirona has been working for the second largest Research and Development Department who is familiar information security company in the world for the with the internal processes of the Anti Virus Operations past three years. He started out as a Quality Assurance Department. The company's organizational setup is shown Specialist and is now a project manager in the Product in Exhibit 7.16.

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