As Billing Manager Janice observes all the steps in her Medicare billing process, she notes that she has only one staff member who is doing coding reviews and that this individual is always behind. She decides to add a staff member to also do coding reviews. What has Janice just done? $[$Best Answer$]$

Question $5$ options:

Identified the bottleneck and subordinated everything else to the constraint

Identified the need for an employee engagement survey

Identified the bottleneck

Identified and elevated the constraint