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As Director of Clinical Services at People First San Diego, you normally have a budget of $300,000 to fund the Therapy Services department. This money

"As Director of Clinical Services at People First San Diego, you normally have a budget of $300,000 to fund the Therapy Services department. This money pays for salaries, training, and supplies. However, this number has recently been cut to $230,000 due to a grant being pulled. You may no longer be able to support a team of four master's-level social workers (whose salaries range from $60,000 to $66,000) and three interns, so you may have to restructure the department. Even though your budget has decreased, in a perfect world, you would still help a similar number of clients. This new, lower budget is not negotiable. What do you do?"

  • Describe how your department or service delivery would need to be adjusted. For example, would you downsize, bring in more interns (remember the hidden cost), reduce hours, decrease professional development or training, or reconfigure the one-to-one therapy model? Why?
  • How would you manage morale through the change? Be specific as to what strategies you would use to keep staff engaged, productive, and motivated.
  • What would you need from your own manager in order to be successful in leading your team through the change?

Resources: Please provide in-text citation so I can refer back, thank you!

  • Furman, R., Gibelman, M., & Winnett, R.(2020). Internal sources of organizational change Download Internal sources of organizational change. In Navigating human service organizations: Essential information forthriving andsurviving inagencies(4th ed., pp. 187-202). Oxford University Press. Credit line: Navigating Human Service Organizations: Essential Information for Thriving and Surviving in Agencies, 4th Edition by Furman, R.; Gibelman, M.; Winnett, R. Copyright 2020 by Oxford University Press. Reprinted by permission of Oxford University Press via the Copyright Clearance Center. Licensed in 2022.
  • Grimolizzi-Jensen, C. J. (2018). Organizational change: Effect of motivational interviewing on readiness to changeLinks to an external site..Journal of Change Management,18(1), 54-69. https://doi.org/10.1080/14697017.2017.1349162
  • Kotter, J. P. (1998). Winning at changeLinks to an external site..Leader to Leader,1998(10), 27-33. https://doi.org/10.1002/ltl.40619981009
  • Kotter. (n.d.). The 8 steps for leading changeLinks to an external site.. https://www.kotterinc.com/8-step-process-for-leading-change/
  • Prosci. (n.d.). Five levels of change management maturityLinks to an external site.. https://www.prosci.com/resources/articles/change-management-maturity-model

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