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As discussed in the Customer Service Leadership LinkedIn Learning module, customer advocacy is a hot topic in marketing and customer service circles. Discuss what

As discussed in the

As discussed in the "Customer Service Leadership" LinkedIn Learning module, customer advocacy is a hot topic in marketing and customer service circles. Discuss what is meant by the term customer advocacy from an internal company perspective. Discuss what is meant by the term customer advocacy from an external to the company perspective.

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From an external perspective customer advocacy refers to customers who vocally support and endorse a ... blur-text-image

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