As Martin and Onyealisi became heated after Martin accused Onyealisi of using the group to get answers to use in class, Delery interjected "OK everyone, let's just slow down for a minute. Its been a really long week and I think that tempers are getting the best of us. Let's just finish answering these questions so we can get home and try to relax before class tomorrow." The group's willingness to follow Delerys suggestion, despite the fact that the animosity between Martin and Onyealisi remained and influenced the discussion going forward, suggests that their conflict resolution strategy may best be described as: a. Collaboration b. Compromise c. Avoidance d. Integrating e. Comeuppance Mary Parker Follett would advise the group to: a. Find a way to accommodate Onyealisi in his desire to avoid accountability to the group b. Develop a system that resolves the group's conflicts through competition c. Seek a more integrative approach, and find ways to address the conflict through collaboration d. Continue to avoid the issue, but only until it begins to truly impact group performance Ron Heifetz might suggest that the group needs a better "holding environment" to help them more productively surface and address the conflict. Among the things that Marshall might focus on to help the group move in this direction are: a. Shared values and beliefs b. Following the suggestion to simply divide up the cases c. Shared history and experiences d. Norms e. Orchestrating a move of some group members to other groups