As part of the course, you worked through a case scenario called "ProtoPlasmics. Several key concepts were addressed in this case scenario to highlight the importance of conducting a thorough needs analysis. For each of the items presented below, chose all of the items that are true about the needs analysis process considering the ProtoPlasmics case scenario. Question 14 options: Since the night shift employees were able to perform the KSAs in the past, training would not address the performance gaps. Questions about the level of confidence employees feel in performing their duties are great questions to ask the manager of the employees. Asking the manager if the shift workers have other tasks besides inspecting, sealing, and packaging vials is a valid, factual question relating to ability to perform the job. Asking the manager of the department about the budget for training is always a great first question in the needs analysis phase