As part of your company$$s Quality program, your boss needs you to create a document introducing new employees to the leading quality experts $($Deming$,$ Juran, etc.$).$ It should follow the APA $7$ format, provide a brief history of the quality movement, and introduce at least three quality professionals. Then explain to the new employees how the concepts developed by each of the three are part of your company$$s culture, especially in customer service. Think about the processes you have in place and how they help meet or exceed the customer$$s expectations.