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Asher Airlines instituted a marketing program whose intent is to create a relationship with customers with seat upgrades and free miles for their continued patronage.

Asher Airlines instituted a marketing program whose intent is to create a relationship with customers with seat upgrades and free miles for their continued patronage. What customer relationship tool is Asher Airlines using?
.
Direct marketing
B.
Frequency marketing program
C.
Consumer-generated marketing
D.
Mass-media marketing
E.
Customer-perceived value

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