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Assessment 1 - Assessor instructions Over 2 different occasions, you are to observe each providing a food and beverage tale service to customers within their
Assessment 1 - Assessor instructions Over 2 different occasions, you are to observe each providing a food and beverage tale service to customers within their establishment (Caf/bar/restaurant/bistro). Each observation will occur over 20 minutes. Over the 2 observations, you are to observe the student. Meet and greet customers Serve customers, and take their orders Process orders (not back-oh-house) and take food to customers Wait on customers throughout their meal Process customer payments Clean tables/front of house Close down after service Provide a quality customer service at all times
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