Assessment 1 Response sheet lSMe SCENARIO: You are a valued member of Bushland Blooms Customer Service Administration Team {CSAT}. The Customer Service Administration Team's objective is to support Bushland Blooms to become Number 1 in Australia for outdoor solutions it is Monday morning and you have to retrieve the messages off the answering machine from the weekend and distribute to Bushland Blooms Customer Service Administration Team. Please ensure that you review all team members at Bushland Blooms and select the most appropriate team member and answer the following questions. Be sure to foilow all policy and procedures outlined in Bushiand Blooms intranet Message 1 :Answer the following questions 1. Which team member or members have you selected to look after this customer? Why have you selected the team memberls? explain [Maximum 50 words] How would you explain to the team member why they have been selected? [maximum 50 words] Are your reasons discriminatory? Explain [30 words] Explain why your selection would support the team objective [maximum 30 words]