Assessment

Organisational Performance Development

Part A

1. What are the purposes and benefits of an organisational performance development program?

2. What are the components of an organisational performance development program?

3. What are the different organisational performance development program design principles?

Part B

You work for a Allianz Construction company; as the name suggests, Allianz is a construction company that constructs both commercial and residential properties. You are the HR manager at Allianz and have been asked by the management team to develop an organisational performance development plan. The company has three departments under their special radar. These are Sales & Marketing, Finance & Accounting and Projects.

There are multiple reasons why the performance of these departments have been so low. The following are a few reasons:

The organisation has been very slow to move into automation even with basic operations such as record-keeping.

Managers are loaded with so much work that they generally don't have time to manage their teams which includes managing grievances, bonding with their teams and also supporting team members growth.

Team members are left clueless many times as there is no direction provided by the managers since they have been caught up in a lot of additional work.

No proper training is provided to newly joined team members.

There have been multiple WHS issues which has led to multiple fines which the organisation had to pay.

A few consequences of this have been that taxes were not paid on time which incurred fines from the ATO. 80% of the construction projects ran over budget and time by a minimum of 50%.

As the HR manager this is a big concern for the organisation; you have been asked by the management team to develop an organisational performance development program plan for the three primary departments namely - sales & marketing, finance & accounting and projects.

Question 1:

a. What benefits will Allianz construction company experience if they successfully develop an organisational development performance program?

b. Explain in your own words, why does Allianz construction company need an organisational performance development program?

Question 2:

Explain the purpose and objectives of the organisational performance development program for Allianz construction company.

Question 3:

a. Briefly explain who are the stakeholders involved in the organisational performance development process.

b. You have received an email from the CEO.

To: <>

From: James Barnes

Subject: Creation of an organisational performance development plan

Hi,

I have been informed that you are working on the organisational performance development program plan. The OPDP plan will help managers and employees identify areas for improvement, set goals, measure progress, and outline a strategy to achieve those objectives. As you are aware that currently our area of concerns are the following departments - Sales & Marketing, Finance and Projects.

Here are a few updates which will help you in the development of this plan.

Sales & Marketing

We are planning to hire 3 more employees in this department.

We are increasing the sales targets to $1.5 million from the previous $1.2 million.

Finance & Accounting

We are planning to invest in a new accounting software that will make record-keeping

much easier.

We are planning to get a tax expert onboard so that would reduce the pressure on

the Finance Manager.

Projects

We are investing on tools like PM tools so that we can reduce a lot of manual work in

the projects team.

We are also looking forward to having 2 new project managers onboard.

Considering the above points can you please provide us a brief sketch of the plan with what outcomes are we looking at for each of these departments?

Thanks,

James Barnes,

CEO

Based on the email above, create an organisational performance development program plan with appropriate outcomes. You can use the following template.

Organisational performance development program plan

Final Review Date:

Department	Required Outcomes (Describe what the department needs to do to improve their performance to the required standard. The required outcomes should be specific, measurable and realistic. In most cases, the required outcomes should be described as a measurement of quality, quantity or timeliness.)	Strategies (Describe how the department is going to meet the required outcomes.)	Support (Describe what support the department will receive from the management to meet the required outcomes.)	Consequences (Describe the consequences if the department doesn't meet the required outcomes by the final review date.)
Sales & Marketing
Finance & Accounting
Projects

Question 4

a. To ensure that the plan you have created is successful you will have to restructure the organisation. Establish an organisational structure using the existing organisational structure and the information provided to you by the CEO in Q3. You can create a flowchart to answer this question or explain the structure in words in terms of reporting requirements.

b. Is the new structure flat or filled with different levels of hierarchy? Explain why you propose that the new structure be designed in that manner.

c. Determine what support structures must be in place to meet the needs of Allianz construction company.

Question 5:

Explain which organisational development model or method should be used by the Allianz construction company.

Question 6:

Explain in accordance with the model or methods you have used what tool you will develop or choose for the OD activities.

Question 7:

What methods and resources will be required to report organisational performance development program outcomes?

Question 8:

What tools will you use to report and collate the outcomes of organisational performance development programs?