Assessment Task 3

Report (Skills and Knowledge Application)

This assessment contains three parts as Part A (Prepare and write a report), Part B (Role-play) and Part C (Practical activity). This task is a continuation of personal and professional development of self and others from assessment task 2 where you undertake to develop and maintain professional competence of self and other two team members and document the activities by writing a report, communicating with team members, and demonstrating the use of software technology to manage and prioritise work tasks.

Your Task

Complete the following workplace activities demonstrating skills and knowledge to implement systems and process that support the personal and professional development of self and others:

A - a report

Using the information gathers for assessment task 2 - case study and write a report for development and maintenance of professional competence of self and other two team members.

Title the report as 'Development and maintenance of professional competence.'

Structure the report as follows:

Introduction (About the report, purpose of the report and scope of the report)

Body - Address and document the following elements in the body of your report:

1. Your role and responsibilities and other two team members' roles and responsibilities.
2. Organisational framework for development of work goals.
3. Work goals, plans and activities and alignment of work goals with organisational goals
4. Development needs of self and other two team members to achieve above work goals to contribute to achieve organisational goals.
5. Strategies to support other two team members to develop work goals, plans and activities that align with their responsibilities
6. Strategies to prioritise personal, team and organisational demands
7. Personal and professional development opportunities for you to facilitate team members that align to team member goals, plans and activities
8. Personal and professional development plan for yourself as the manager.

Report

Introduction

Background

Organisational framework

Role and responsibilities of self and team members

Work goals for teams, plans and activitiesand alignment of work goals with organisational goals

Self-analysis of development needs

Strategies to support other two team members to develop work goals, plans and activities that align with their responsibilities.

Strategies to prioritise personal, team and organisational demands.

Personal and professional development opportunities for you to facilitate team members professional development that align to team member goals, plans and activities

Personal and professional development plan for yourself as the manager

Personal Development Plan Template

Personal goal	Priority	Activity to achieve goal (e.g., short course, e-learning, research, mentoring, shadowing etc.)	Target Date	Cost	Evaluation What have you learnt? How much difference has this made to do your job?

Professional Development Plan Template

Development needs	Priority	How the development needs will be met? (e.g., short course, e-learning, coaching, mentoring, seminar, workshops, professional association memberships etc.)	Target Date	Cost	Evaluation What have you learnt? How much difference has this made to your professional standard?

Personal and professional development plan for Mary and Josh.

Personal Development Plan Template

Personal goal	Priority	Activity to achieve goal (e.g., short course, e-learning, research, mentoring, shadowing etc.)	Target Date	Cost	Evaluation What have you learnt? How much difference has this made to do your job?

Professional Development Plan Template

Development needs	Priority	How the development needs will be met? (e.g., short course, e-learning, coaching, mentoring, seminar, workshops, professional association memberships etc.)	Target Date	Cost	Evaluation What have you learnt? How much difference has this made to your professional standard?

1. A plan for participation in personal and professional development activities that address identified needs, priorities and plans and include the following using the template provided in appendix 2:
   1. organisational demands
   2. identified personal and professional development needs according to organisational demands and their priorities.
   3. Plans for personal and professional development activities that address above identified needs, priorities, and plans
   4. Timelines
   5. Budget
   6. Monitoring and evaluation.

Organisational demands	Personal and professional development needs	Development activity	Timeline	Budget	Monitoring and evaluation

Conclusions (summary of above with concluding remarks).

References (any work of other authors you have consulted and used in your report, if any)

Appendix (any additional detailed supporting information, if any)

Note: As you complete the report, you must meet the relevant personnel (Assessor) to discuss additional development needs in a role-play meeting as described on the following page.

B - Role-play (Seek feedback from relevant personnel on own development needs)

Instructions

This part is a role-play where you must organise role-play settings as agreed and facilitated by your assessor for a consultation meeting including training room place, tables, chairs, a computer with Internet, papers, pens, and any other resources as required.

Details of the task being observed	You undertake the active part of the task participating and using oral communication skills in a meeting with relevant manager.
Assumptions to be made	You play the role of James, the business manager and the assessor will play the role of John Smith, the managing director.
Persons involved	You as the business manager and the assessor as the managing director.
Involvement and contribution from role-play participants.	Respond to the role-player with responses according to caser study information and task activity of the unit of competency. Assessor is to respond with accuracy and relevancy of development of development plans.
Timing for the role-play:	7 - 10 minutes per candidate plus your assessor will decide any additional time required based on your participation behaviour and ability to perform
Conditions under which the observation is conducted	Skills in this assessment are demonstrated by the candidate and observed by assessor in a simulated environment where the conditions are typical of those in a working environment in this industry. This includes access to: Workplace or simulated workplace policies and procedures relevant legislation, regulations, standards, and codes workplace documentation and resources relevant to required performance evidence.
Foundation Skills and observable application of skills	Uses active listening and questioning to seek and receive feedback. Selects and uses appropriate conventions and protocols when communicating with diverse stakeholders Uses interpersonal skills to establish and build positive working relationships with others

Activities to perform in the role-play (required observable behaviour)

1. Meet with John Smith, the Managing Director (your assessor) in a role-play meeting and discuss the followingand note down the discussion points using the consultation documentation template provided in appendix 2.
2. Describe your personal and professional development plan to your stakeholder (Assessor)
3. Seek feedback from the managing director (relevant personnel - assessor) on own development needs and note down.
4. Use active listening and questioning to seek and receive feedback.

C - Practical activity

(Use technology to organise and prioritise tasks and commitments of a team or work area)

1. Develop a list of work tasks based on work goals and plans for you and your team members Mary and Josh.
2. Using the computer and software technology such as MS Outlook or any other as agreed and facilitated by your assessor, demonstrate how to manage, and prioritise work tasks.
3. Identify and use appropriate technology to improve work efficiency. Explain your assessor about appropriate technology to improve work efficiency.

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