Assessment Task

One could argue that managing operations' activities globally can be quite challenging. It is essential for businesses to understand the issues and challenges in managing these activities.You are required to conduct research into how Amazon manages its operations globally. Using the relevantacademic literature, module materials and wider reading write an academic essay to discuss:

What are the key issues and challenges in conducting the global operations management for Amazon? How well has Amazon mitigated the challenges facing the organisation?You should explain your arguments using appropriate academic theories, ideas and/or statements together with information from the research that you have gathered.

4. Assessment Criteria

Learning Outcomes

1. Analyse key operational performance criteria for each area of operation activities and pinpoint the critical issues for international operation for performance improvement.

2. Critically evaluate the crucial components of international operations strategic vision and the factors that influence the decision required by the Operation manager

3. Evaluate customer value in a service/manufactured product and discuss how international operations can increase customer value and contribute to the competitive advantage of the firm.

4. Identify the tools and techniques that operation managers use to support the four main strategies of quality, cost minimization, customer responsiveness and innovation.

5. Apply operation management frameworks for designing, diagnosing and improving operation both in domestic and international context.