Assignment Three: Individual Video Presentation & LMS Discussion Forum DUE Date value 3A- Individual Video Presentation Week 10 Sunday, 29 4056 May 2022 38- LMS Discussion Forum Week 11 Sunday, 05 (54posting+59% June 2022 responses=109%) Task Description Assignment 3A: Video Presentation You are required to reflect upon your own service experiences from a real customer perspective and then link one of these experiences to a relevant service concept (such as and not limited to: Service Design and encounter, Service Marketing, Empowerment, Leadership, Service Quality, Technology etc..) learned In this course. You will then do a video presentation linking theory to practice by providing specific puldance to managers about how to use the service concept In practice. You are required to do the following In this assessment tasic 1. Identify a service experience based from the viewpoint of the customer. Z Create a video presentation which Includes an Introduction to your service experience, why it connects to your allocated service concept, a literature review and finally management recommendations. Use Hospitality and Tourism related examples, Induding the Airline, Hotel, Food & Beverage or other businesses as an example. You are required to develop a five minute video presentation. This presentation can Indude student talking to the camera, animations, PowerPoint, Keynote or Prez content, pictures, narration, multimedia or a mix off all of these. The student can record your video using a range of technologies, Including video cameras, smartphones, webcams, flip cams or screen capture software. There are a range of online tools and IPhone Androld apps for creating very Interesting and professional presentations. 4. Upload your video presentation to google drive and share the link with your teacher. The Video Presentation task must be uploaded through a word document reflecting student name, student's ID and Video link with a short summary on LMS on week 10. S. Give your video a meaningful title and ensure your video Is set to 'public when uploaded