Assignment Two: Change Management and Strategic Leadership Task 1 This task constitutes 45% of the overall mark. 10% of the overall marks for any task must be given to Structure and Format. Select an organisation with which you are familiar and assume that you are a human resource manager within that organisation. Prepare a presentation, which explains HR policies to the junior staff, bearing in mind the following key points: 1. Differentiate between personnel management and human resource management (HRM) approaches within your organisation and show how human resource management strategy in your organisation corresponds with its organisational objectives. SRMO: LO 2 (pcs 2.1-2.2) 2. Analyse the extent to which your own personal management and leadership skills would enable you to contribute to the achievement of the strategic goals of your organisation. Create a personal skills development plan to identify and deliver improvements in your own skills. Your response should show how you have evaluated your own progress against identified objectives and a consideration of what this means for your future development. Your Personal Development Plan may be incorporated as an appendix to your presentation. CMSL: LO 2 (pcs 2.1, 2.2, 2.3) 3. Evaluate the impact of your organisations operational structure and culture in relation to the way it manages its human resources. Within your response, indicate that you have: Discussed current legislation and its impact on HRM within an organisation Evaluated the performance indicators used to measure human resource performance. SRMO: LO 3 (pcs 3.1, 3.2, 3.3) 4. Design and critically evaluate a plan, which illustrates how different elements of your organisations human resources plan (recruitment, development, retention, reward, performance management and communication) contribute to meeting your organisations objectives. Within your response, you should identify and analyse the business factors that underpin human resource planning within an organisation. SRMO: LO 4 (pcs 4.1, 4.2, 4.3) 5. Design a customer relationship plan and evaluate the capacity management approaches used by your organisation. Show how these match the organisations operational capacity and how they meet expected demand. Your response should show critical evaluation of: Evaluation of the organisations capacity management Assessment of the organisations efficiency strategies such as Lean enterprise, TQM and supply chain Strategies needed to maximise customer relations The use of traditional and internet based information systems in attaining competitive advantage SRMO: LO 6 (pcs 6.1, 6.2, 6.3, 6.4) Task 1 Slide Count 25 slides maximum, including introductory and summary slides. Task 1 Word Count for Notes