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Assume that in 2017 there were only three incidents of disturbances on a United plane prior to Mr. Dao's removal. Furthermore, all three of these

Assume that in 2017 there were only three incidents of "disturbances" on a United plane prior to Mr. Dao's removal. Furthermore, all three of these incidents were instigated by passengers, not the airline. Based on this information, what negotiating bias may CEO Munoz be influenced by?

  • Law of small numbers
  • The winner's curse
  • Issue framing and risk

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