Assume the following sales figure during 3 hours of operations in 3 identical restaurants from the same chain:

	Restaurant A	Restaurant B	Restaurant C
GCA	$14.25	$13.75	$15.1
Seat Turnover Rate	1.3/hour	1.45/hour	1.25/hour

Assume the number of seats in each restaurant is 225. The standard operating cost of maintaining each seat on an hourly basis is $5/seat. Food cost in each restaurant respectively 31.5% in A; 33.75% in B and 30.25% in C while the company food cost average is 29.75

Case Study

Jennie Hendricks, assistant to the regional manager of OFU Restaurant Group, has just been assigned a project by her boss, Nola Redding. Nola has not been entirely happy with the process by which unit managers have been designing menus for their operations. Some menus have worked better than others, and some operations seem the make the transition to new menus much more easily than others. Nola feels that certain guidelines should be followed in designing a menu, and she is not sure that all of the unit managers are following them. Consequently, she has given Jennie the job of establishing guidelines for designing menus.

Jennie Began work on this project by first analyzing the types of restaurants that the company operates. The OFU Restaurant Group operates a number of different types of properties in different locales, ranging from family-style restaurants located in suburban shopping centers to fine dining establishments in the heart of a citys financial district. Each operation is very different from the next. Taking this into account, Jennie has decided that the guidelines must be very general, so as to be applicable to a wide range of situations. She sees this project developing into a manual that will outline the steps a manager should follow and will identify key points to take into considerations. This is the first project that Jennie has been assigned since she joined the company (after graduating from a restaurant management program) and she hopes to make a strong positive impression on her new boss. Nola has told Jennie that she expects a two-page report on her desk in the next 72 hours detailing the goals, objectives, and major points to be addressed by the finished manual. If you were in Jennies position, what would be in that report?