Assume you are a salesperson and just found out that your organization$$s largest client is thinking about moving its business to one of your competitors. If this happens, you will lose about $25$ percent of your commission this year, not to mention the loss of revenue to your company. You decide to rush over to see your contact at the client company. You spend two hours listening to why the client might leave and ask repeatedly what your company can do to make things right. You are nervous, but still, use your charm and sense of humor to convince your contact that you and your company deserve one more chance. Your contact agrees to get you a meeting with the CEO and to put in a good word for your company. She says she is doing this because she likes you $($professionally$)$ and doesn$$t want to see you lose the business.

You are using $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ power to convince your contact that you and your company deserve another chance.