Assume you are selling environmental design services, and an important part of your sales presentation involves using your company's Web site to demonstrate previous projects you have completed, interactive customer surveys, and your company's brand image. However, when you arrive at your customer's place of business to set up your presentation, you learn that the Internet has been down all morning and may not be back up until the next day. 1) During start of your presentation, upon finding out the Internet is down - what would you say and/or do? Be specific. 2) What could you have done to prepare for this sort of unforeseen problem in advance? Be specific