At the opening meeting of the stage 2 certification audit, the Health & Safety manager informs you that a recent internal audit has found many nonconformities relating to issues in the laboratory.

Corrective action has already been planned. The manager therefore suggests that to audit the laboratory again would add no value and asks if you could delete this department from the audit plan and spend more time in the production area as there has been an increase in minor accidents recently and he is concerned that there may be serious problems.

Outline five issues you would include in the response which you would give to this request.