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Average Arrival Rate (Ri) 20 Customers/Hr Arrival Standard Deviation is 2 customers/hr Average Processing Time 12 minutes Process Time Standard Deviation 3 minutes 5 Servers

Average Arrival Rate (Ri) 20 Customers/Hr

Arrival Standard Deviation is 2 customers/hr

Average Processing Time 12 minutes

Process Time Standard Deviation 3 minutes

5 Servers

1) What is Server Utilization?

2) Average Queue Length?

The answer of .8 for 1 and 171 for 2 is incorrect! Please show work and make sure the answer is different then what is already posted.

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