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B. calculate the average cycle time CT: Assume there are 200 business days per year. If the total number of applications received over the last

B. calculate the average cycle time CT: Assume there are 200 business days per year. If the total number of applications received over the last year is 2000, we can infer that the average number of applications per day is 9 (i.e., A=9). By sampling (e.g., checking every week), we observed that on average there were 100 applications concurrently active (i.e., WIP=100). (6 marks total @3 marks for the formula @ 3 marks for the solution) C. A primary care doctor has the capacity to see 20 patients per day. The demand rate is only 16 patients per day. (6 marks total @ 2 marks for each) 1) What is the flow rate? 2) What is the utilization of the doctor? 3) What is the cycle time, assuming an 8-houre workday? D. Classify the five stages of the Process Mining Methodology? (5 marks total @ 1 mark for each stage) E. Classify the six stages of the Business Process Management Lifecycle? (6 marks total @ 1 mark for each) F. Classify three Benefits of Workflow Management? (3 marks total @ 1 mark for each) G. Classify four Examples of Processes in Many Organizations? (4 marks total @ 1 mark for each)

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