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Backwoods America, Inc. producks expensive water - repellant, down - lined parkas. In the last few years, the company has implemented a total quality management
Backwoods America, Inc. producks expensive waterrepellant, downlined parkas. In the
last few years, the company has implemented a total quality management program, and in
the following table are the qualityrelated accounting data that have been accumulated for
the period
Based on the data above, how do you characterize the company's quality strategy? Has it been
effective?
By how much are sales going up
How are manufacturing costs performing in relation to sales?
How are internal failure costs moving in relation to manufacturing costs?
How are external failure costs changing in relation to sales?
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