Bickel Corporation uses customers served as its measure of activity. The following report compares the planning budget to the actual operating results for the month of November: Bickel Corporation Comparison of Actual Results to Planning Budget For the Month Ended November 30 Actual Results Planning Budget Variances Customer served 20,000 27,000 Revenue ($3.509) $ 97,900 $94,500 $3,400 Y Expense! Wages and salaries ($22,700 + $1.17) 55,460 54,290 1.170 U Supplies ($0.579) 13,790 15,390 1.600 F Insurance ($4,600) 4.600 4,600 None Miscellaneous expense ($3,600 + $0.379) 11,990 13,590 1,600 F Total expense 85,840 87,870 2,030 P Net operating income $12,060 $ 6,630 $5,930 F Bickel Corporation Flexible Budget Performance Report For the Month Ended November 30 Revenue Actual and Flexible Results Spending Budget Variances 28,000 28,000 Activity Variances Planning Budget 27,000 Customers served Revenue Expenses: Wages and salaries Supplies Insurance Miscellaneous expense Total expense Net operating income