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________Blank are a combination of people, technology, and other internal and external elements that make up your organization's method of getting its products and services
________Blank are a combination of people, technology, and other internal and external elements that make up your organization's method of getting its products and services to customers. Multiple Choice Customer service objectives Service cultures Service delivery systems Service feedback systems
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Strategic Management Text And Cases
Authors: Gregory Dess , Gerry McNamara , Alan Eisner , Steve Sauerwald
11th Edition
1264124325, 978-1264124329
