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Bob Carlton s golf camp estimates the following staff requirements for its services over the next 2 years. Quarter 1 2 3 4 Demand (
Bob Carltons golf camp estimates the following staff requirements for its services over the next years.
Quarter
Demand hours
Quarter
Demand hours
Each certified instructor puts in hours per quarter regular time and can work an additional hours overtime. Regulartime wages and benefits cost Carlton $ per employee per quarter for regular time worked up to hours, with an overtime cost of $ per hour. Unused regular time for certified instructors is paid at $ per hour. There is no cost for unused overtime capacity. The cost of hiring, training, and certifying a new employee is $ Layoff costs are $ per employee. Currently, eight employees work in this capacity.
Find a staffing plan using the level strategy that allows for no delay in service. It should rely only on overtime and the minimum amount of undertime necessary. What is the total cost of this plan?
Use a chase strategy that varies the workforce level without using overtime or undertime. What is the total cost of this plan?
Propose a better plan and calculate its total cost.
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