Bob is a 65-year-old, middle manager at a tech company. Lauren is 24 years old and is an IT employee with a degree in internet security. She e-mails Bob and states, "I know you're probably not up on this, but people in tech with my skills are making more money these days. Please consider raising my salary to be more competitive, or I will have to look at other options." He replies, "Calm down and take a deep breath, young lady. I will mull this over when I have time in my busy schedule."