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Brampton Automobile Repair Services Ltd At Brampton Automobile Repair Service Ltd. after the completion of each job, the auto service mechanic uses a prepared checklist
Brampton Automobile Repair Services Ltd At Brampton Automobile Repair Service Ltd. after the completion of each job, the auto service mechanic uses a prepared checklist to inspect their own work. For large jobs, this can consume up to half an hour. A wall sign clearly informs customers that labour time is billed at $105 per hour. Explain briefly your answers to the following questions: a) Should the mechanics inspect their own work? Why or why not? b) Is the inspection time a cost of quality? Discuss briefly. c) Does the value-of-quality notion apply to an automobile repair service? Why or why not? d) If 'do it right the first time' is a company policy, is the inspection really necessary? Why or why not? e) Suppose you were talking about maintenance or repairs to commercial jet aircraft; how would your responses to parts a, b, and c change
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