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BRAND : STARBUCKS How Starbucks can use behavior science to improve their service. Following the below three forces Sequence Duration Rationalization Also how Starbucks can
BRAND : STARBUCKS
How Starbucks can use behavior science to improve their service.
Following the below three forces
- Sequence
- Duration
- Rationalization
Also how Starbucks can improve their customer service experience using these five below principles
- Finish strong
- Get bad experiences over early
- Segment pleasure & Combine pain
- Build customer commitment through choice
- Stick to ritual
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