Question
Briefly discuss the capabilities of CRM systems to enhance customer service, sales force automation and marketing in your organisation. Briefly discuss how you can use
Briefly discuss how you can use the CRM phases to improve customer relationships.
KPMG. (2022). KPMG global tech report 2022. https://assets.kpmg/content/dam/kpmg/xx/pdf/2022/09/kpmg-global-tech-report-2022.pdf
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CRM systems can enhance customer service sales force automation and marketing in an organization in a number of ways Customer service CRM systems can help organizations to improve their customer servi...Get Instant Access to Expert-Tailored Solutions
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Business Statistics For Contemporary Decision Making
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