BSBLDR402 Lead Effective Workplace Relationships: Assessment 11.2 Assessment Event 2: Perfect Coffee Bar Simulation In this assessment, you will undertake a number of tasks associated with promoting the performance of the two employees at the Devonshire Booth. In this simulation, you will perform the following actions: - Prepare and deliver an interactive session with employees of the Devonshire Booth, to address issues - Develop networks and use information to assist in ongoing relationship building - Manage difculties into positive outcomes. Please ensure that you familiarise yourself with this set of requirements that underpin this simulation. This includes understanding the background of the simulation and the criteria you will be assessed on. These are located in the Appendix of this document. Task 1: Collect, Analyse and Communicate Information and Ideas In this task, you will demonstrate your skills in implementing effective strategies to keep the team informed of their work responsibilities and by doing so they will also demonstrate their skills as a role model where they develop trust and condence in their team. 11.2.1.1 Collect and analyse relevant information from appropriate sources R 1. Review the data provided to Perfect Coffee Bar and provide a summary of: - job satisfaction feedback survey 0 current data performance issues for Devonshire Bar - previous six months data 0 comparative data from other bars 0 word count for this summary is 30 words for each of the above points R 2. Review the information contained in the policies and procedures document and provided a summary of: 0 dealing with conict 0 managing performance business requirements - harassment, discrimination and bullying 0 word count for this summary is 30 words per policyfprocedure