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BugBusters, Inc. is a software company that specializes in debugging and testing software products and services. The company has been facing some challenges in terms
BugBusters, Inc. is a software company that specializes in debugging and testing software products and services. The company has been facing some challenges in terms of innovation, quality, and customer satisfaction. Management decides to implement a new strategy that involves giving more voice and power to the employees, especially the software developers and engineers who are directly involved in creating the products. The strategy includes the following actions:
Creating crossfunctional teams that consist of members from different departments, such as design, development, testing, marketing, and support.
Encouraging the teams to collaborate and communicate with each other and with the customers, using various tools and channels, such as online platforms, forums, surveys, etc.
Allowing the teams to decide on the features, design, and functionality of the products, based on their own expertise and customer feedback.
Providing the teams with adequate resources, training, feedback, recognition, and incentives to support their work and development.
This strategy is an example of
Group of answer choices
Job Rotation
Job Enrichment
Job Simplification
Participation and Empowerment
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