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Businesses and logistics/transport companies have been making changes to adapt to and cope with the changes in demand and limitations that arise from the COVID-19

Businesses and logistics/transport companies have been making changes to adapt to and cope with the changes in demand and limitations that arise from the COVID-19 situation.

The health and wellness multi-brand iHerb (https://sg.iherb.com/) has seen a sharp increase in demand for their products. Yet the company could not always comply with the demand due to transport related disruptions due to COVID-19. The company is contemplating updating its model.

Current model: orders (packages of 10kgs or less) are shipped individually from an overseas warehouse and delivered to the customer's selected delivery address in Singapore right after they arrive to the country.

Updated model: ship products in bulk to a warehouse in Singapore (monthly 5 standard pallet load), consolidate orders locally and conduct weekly deliveries to customer's selected delivery address in Singapore.

Illustrate the possible and most feasible modes(s) of transport as well as carrier selection considerations for the current and updated model. Taking into consideration COVID-19 transport disruptions, which model would you suggest iHerb to implement? Do not give generic answers and provide examples/reasons to justify your suggestion.

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