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call center receives an average of 50 calls per hour. Answering each call takes average of 5 minutes and there are 7 workers answering calls.
call center receives an average of 50 calls per hour. Answering each call takes average of 5 minutes and there are 7 workers answering calls. Both call arrivals as well as service times fluctuate over
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Nonprofit Management Principles and Practice
Authors: Michael J. Worth
4th edition
1483375994, 978-1483375991
