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Call centers typically have high turnover. The director of human resources for a large bank has compiled data on about 7 0 former employees at
Call centers typically have high turnover. The director of human resources for a large bank has compiled data on about former employees at one of the banks call centers in the Excel file Call Center data. In writing an article about call center working conditions, a reporter has claimed that the average tenure is no more than two years. Formulate and test a hypothesis using these data to determine if this claim can be disputed
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