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Can anyone tell me the vision statement of this case stydy syit Page 3 9318C004 2019.] This government support had played a significant role in

Can anyone tell me the vision statement of this case stydy syit

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Page 3 9318C004 2019.] This government support had played a significant role in the tremendous growth of the country's IT industry. An increasing number of foreign IT companies were choosing Pakistan for outsourcing operations. Moreover, the Pakistan software industry was rapidly changing with increasing technological advancements The industry's value was estimated at approximately US$700 million,2 with a $70780 million annual turnover. Total spending on large IT projects exceeded $100 million in public and private sectors.3 Half of the industry's growth came from projects by foreign clients, such as IBM, Ciseo Systems, lne., and Microsoft. The growth rate suggested that the industry would reach 311 billion by 2016. A dominant reason for this growth was Pakistan's lowcost lT workforce. SYIT'S BUSINESS MODEL At AB Tech, Saeed had been both the project manager and main contact responsible for discussing progress with LMT, which meant that the communication between the teams in Denmark and Pakistan was limited; this was one factor that led LMT to separate from AB Tech. As one representative from the LMT team noted, We cannot have one person coordinating our requirements to the whole team anymore, as that limits how our needs are interpreted and executed. With our bigger projects, we need to be able to directly see how the team [in Pakistan] is working and that can be done only if we are able to communicate with the entire team. With the [software] industry, you cannot wait for bureaucratic communication to work, you need to make decisions fast, so everyone should be involved. Keeping these observations in mind, Saeed decided to focus on two core services at SYIT: team expansion and project outsourcing. Team Expansion The new organization adopted a more refined approach than the previous model of team extensions at AB Tech. Even though SYIT still referred to the model's features as team extensions, the intention behind these extensions was different. At SYIT, team extensions referred to the client getting its very own dedicated technical team that included junior and senior employees based in lslamabad. The team would be led by a senior manager, either from Denmark or Pakistan. This team would become an extension of the client's own team back in the home country. Unlike the process at typical offshore companies, where an individual was often occupied with multiple projects, the team extension model designated one individual to report specic project details to the respective manager, who was based in the other country. Under this model, team members could maximize their communications with their foreign counterparts, and learned to make quick decisions without involving bureaucratic controls. F or example, they did not need approval from senior managers before responding to the foreign team. The idea was to integrate the structures and cultures of the different sets of individuals working in different countries (e.g., Denmark ' \"Why Pakistan." Pakistan Software Export Board, accessed December 6, 2016. www.pseb.org.pkfwhy-pakistan. 2 All currency amounts are in US$ unless othemise specified. 3 Muhammad ish'taq Khan, Muzaffar Ali Qureshi, and Qaisar Abbas, I'Agile Methodology in Software Development (SMEs) of Pakistan Software Industry for Successful Software Projects (CMM Framework]," International Conference on Educational and Network Technology {tCENT} (2010): 576580. Page 4 93188004 and Pakistan}. Therefore, the focus was on strengthening the organizational culture so that it could transcend regional culture. Because this model worked well with clients who had ongoing IT needs, SYlT was able to pursue longvterm relationships with new clients. Saeed was condent that this model facilitated quick communication between his team in Pakistan and the team in Denmark. He wanted to expand his operations to other clients in the European market, and he believed that his team extension model would prove to be a winning design. Pro'eet O] tsourcing Itnck 'rom Sap {1-4 2018::1Apr 15.1 2015.1 by D'AI Ciy |'-.-'1:: Violation e at Fleming course l-.'iGt.'iT1Eltl I' Authorized 'or use unit: in the {1-4 2018::1Apr1f-J 201? Jelel'lUlC

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