Can someone please help me. Thank you Learning from a YouTube video - How to write a mission and vision statement for your business? Follow this link to the video: https://www.youtube.com/watch?v=DzhJNiQ3vMM Part I - Creating the Mission Statement What two questions does a mission statement answer? Why is a businesses' mission and vision statement important to the staff? To the success of your business? Sample Mission Statement: "To be the most reliable airline in the industry for on-time arrivals, and to have the lowest number of customer complaints." One way of writing your mission statement is by looking at your organizations winning idea which can be done by answering a few questions: Why was your organization founded in the first place? What distinguishes it in the marketplace from its competitors? What do you as the business owner want to achieve? What criteria will you use to know that your business is successful? your mission statement below: Part II - Creating Your Vision Statement Look over your mission statement, looking for the underlying human value hidden in what you just wrote. The human values hidden in the sample airline mission statement is that the organization wants to reduce stress for the customers and make them happy. Sample Vision Statement: We help families and business travelers to have a stress-free and enjoyable flight: we get people to their destination happy and on time. The vision statement is more emotional and shows the connection you want to establish between your business and your customers. When you read it you should feel enthusiastic about what you are doing. What is the underlying human value hidden in your mission statement above? How will your mission statement from above make the customers happier and the world a better place? your vision statement below: