Canceling cable or wireless service can be a challenge, but a recent call to Comcast by Ryan Block, formerly of Engadget and now AOL, demonstrates the worst of customer service. Rather than politely and efficiently canceling Block's service, the Comcast rep flatly refused and spent nearly eight minutes engaging Block in a circular argument. ' Block captured about eight minutes of the call and posted the audio to his Soundcloud, igniting a flurry of discussion across the web about Comcast, its customer service, and its training and development policies. A leak of Comcast's official training documents further undermined the company's public perception. Question content area bottom Part 1 The call, recorded by Block, lasted ________. A. 1 hour B. 8 minutes C. 5 minutes D. 15 minutes