Capacity planning is a very important function of Operations Management. It is a long-term decision sometimes with a lot of investment. After learning the contents of chapter 5 capacity planning, here we have 2 topics to discuss in this chapter: 1. Please give an example of a good and a service that exhibit these seasonal demand patterns:

a. Annual

b. Monthly

c. Weekly

d. Daily

2. A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of repairs per day. Which of the following factors would you recommend