Carefully read the following: This project requires you to lead and manage effective workplace relationships on two separate occasions. As part of the assessment, you will: 0 establish effective workplace relationship processes 0 manage effective workplace relationships 0 monitor and review the management of workplace relationships. It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As you are basing this assessment on the case study provided , refer to the Simulation pack for additional information. Make sure you have enough information available to: 0 delegate and support the work of two staff members (at least one staff member should have a diverse background, such as culture, gender or disability). 0 address two separate conflict situations (at least one conflict should involve ethical conduct). 0 monitor the outcomes of your conflict resolution efforts. As a minimum your organisation must have policies and procedures that address diversity, ethical conduct, conflict management and workplace collaboration You will need to communicate with people who work for, or are involved, in this business or work area several times. Your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio. You will be collecting evidence for this unit in a Project Portfolio. The steps you