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Carolina and Bill are employees who work as contract negotiators. One day after Carolina and Bill were involved in a particularly difficult day of negotiations,

Carolina and Bill are employees who work as contract negotiators. One day after Carolina and Bill were involved in a particularly difficult day of negotiations, Carolinas supervisor, Adam, calls her into his office. Adam tells Carolina that she is performing her job satisfactorily but that she should be more soothing when presenting the companys proposal if she wants to continue to be successful at the company. Do you see any problems with Adams comments?

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