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Carter met with his employees to brainstorm ideas about how to deal with a problematic customer. They set up a step - by - step

Carter met with his employees to brainstorm ideas about how to deal with a problematic customer. They set up a step-by-step plan and outlined specific areas of responsibility for each member of the team. They knew they will need to be flexible but felt this was the best approach to this customer at that point in time. Which benefit of planning will Carters team likely experience when following this plan?
greater effort
elimination of a false sense of security
increased speed to adaptation
assumptions that remain correct

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